Privacy Policy – Almadahal

Company Name: Almadahal
Registered Address: Seeb Ruwi, Sultanate of Oman

1. Introduction

At Almadahal, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, apply for a loan, or use our services.

We follow the principles of Oman’s data protection guidelines and internationally recognized standards, such as the EU General Data Protection Regulation (GDPR), to ensure your data is handled lawfully, fairly, and transparently.

2. Information We Collect

We may collect the following types of information:

• Personal Identification – Name, ID/Passport number, date of birth, nationality.
  
  
• Contact Information – Email, phone number, postal address.
  
  
• Financial Information – Salary, employment details, bank account details, credit history.
  
  
• Loan Details – Loan applications, repayment history, correspondence.
  
  
• Technical Data – IP address, browser type, and device information when you visit our site.
  
  

3. How We Use Your Information

We use your data for:

• Processing and approving loan applications.
  
  
• Communicating about your loan and account.
  
  
• Verifying your identity and preventing fraud.
  
  
• Meeting legal and regulatory requirements.
  
  
• Improving our website, services, and customer experience.
  
  

We do not sell your personal data to third parties.

4. Sharing Your Information

We may share your data with:

• Service Providers – Banks, payment processors, credit bureaus, IT providers.
  
  
• Regulatory Authorities – As required by Oman laws or court orders.
  
  
• Business Partners – Only where necessary for providing the loan service.
  
  

Any sharing is done under strict confidentiality agreements and only for legitimate business purposes.

5. Cookies & Tracking

Our website uses cookies to improve performance, personalize your experience, and analyze traffic. See our Cookie Policy for details.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
  
  
• Request corrections or updates to your information.
  
  
• Request deletion of your personal data, where legally permitted.
  
  
• Withdraw consent for marketing communications.
  
  

7. Data Security & Retention

We store your data securely using encryption, firewalls, and access controls.
We retain your information only for as long as necessary to fulfill our legal and business obligations (for example, Omani financial regulations require keeping certain loan records for a set period).

8. International Data Transfers

If your data is transferred outside Oman, we ensure it is protected under equivalent data protection safeguards.